Last updated: 04/07/2025
CVify.me, operated by CV2go based in Oslo, Norway, offers digital products specifically tailored for immediate download and use. Due to the digital nature of these products, refunds are generally not permissible once a CV has been generated or downloaded.
Eligibility for Refunds
Refund requests will only be considered under exceptional circumstances if you can conclusively demonstrate:
- The digital CV product has not been accessed, downloaded, or used in any way.
- Proof is provided to verify the absence of download or usage.
How to Request a Refund
To request a refund, please contact us at info@cvify.me with the following details:
- Your name and contact information
- Transaction details and date of purchase
- A clear explanation and evidence supporting your refund claim
Refund requests will be assessed individually and responded to within 7 business days.
Refund Decision
CVify.me reserves the right to make the final decision regarding refund eligibility. If your request is approved, the refund will be processed to the original payment method used during purchase within 14 business days.
Non-eligible Situations
Refunds will explicitly not be granted in cases where:
- The CV product has already been downloaded or accessed.
- The user changed their mind after downloading or accessing the product.
- Technical issues on the user’s end prevent successful use of the digital product.
Changes to This Refund Policy
We may periodically update this policy. Updates will be clearly indicated by the “Last updated” date above. We encourage regular review of this page to stay informed about any changes.
Contact Us
If you have questions regarding our Refund Policy, please contact:
CV2go
Oslo, Norway
Phone: +47 403 35 315
Email: info@cvify.me